top of page
Post: Blog2_Post
Writer's pictureSusie Wilson

Etiquette for Hospitality and Services



Etiquette for hospitality and services

Depending on the size of the hotel, a typical hotel manager's day may include assisting with operational duties, managing employee performance, handling dissatisfied guests, managing work schedules, purchasing supplies, interviewing potential job candidates, conducting physical walks and inspections of the hotel facilities and public areas, and additional duties. These duties may vary each day depending on the needs of the property. The manager's responsibility also includes knowing about all current local events as well as the events being held on the hotel property. Managers are often required to attend regular department meetings, management meetings, training seminars for professional development, and additional functions. A hotel/casino property may require additional duties regarding special events being held on property for casino complimentary guests.

About SW Etiquette & Finishing

Susie Wilson Etiquette & Finishing was founded in Melbourne, Australia, in the heart of beautiful South Yarra. Brought to Australia by Founder Susie Wilson. SW Etiquette & Finishing offers businesses and individuals, both children and adults, inspiring courses in British, Continental European and American etiquette. Our contemporary approach of exciting and interactive programs was designed to meet the etiquette needs relevant in today’s society.

With offices in both Australia and New Zealand, we educate consumers and companies on the expansive world of dining, social graces and corporate protocol. In keeping with the respected traditions created centuries ago, SW Etiquette & Finishing adds a modern spin, instructing in an empowering and unstuffy manner to instill confidence and break down cultural barriers. From dining etiquette to social polishing and business protocol to cross-cultural training for large companies, SW Etiquette & Finishing has a course for every need.

bottom of page